How To Fix HRPAYHR_JOPPD019 - Insurance from /300 &1 <> insurance from HR_JGR &2!


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYHR_JOPPD - JOPPD related messages

  • Message number: 019

  • Message text: Insurance from /300 &1 <> insurance from HR_JGR &2!

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYHR_JOPPD019 - Insurance from /300 &1 <> insurance from HR_JGR &2! ?

    The SAP error message HRPAYHR_JOPPD019 typically relates to inconsistencies in the insurance data between different components of the SAP system, particularly in the context of payroll processing. This error indicates that there is a mismatch between the insurance data from the payroll area (e.g., /300) and the insurance data from the HR master data (e.g., HR_JGR).

    Cause:

    1. Data Inconsistency: The primary cause of this error is a discrepancy between the insurance information stored in the payroll area and the information in the HR master data. This can occur due to:

      • Manual data entry errors.
      • Changes in employee insurance data that have not been updated in all relevant areas.
      • Incorrect configuration in the payroll or HR modules.
    2. Timing Issues: If changes to an employee's insurance data were made after the payroll run was initiated, this could lead to inconsistencies.

    3. Customizations: If there are custom developments or modifications in the payroll or HR processes, they may not be handling insurance data correctly.

    Solution:

    1. Data Verification: Check the insurance data for the employee in both the payroll area and the HR master data. Ensure that the values match and are consistent across both areas.

    2. Update Records: If discrepancies are found, update the records in the relevant areas to ensure consistency. This may involve:

      • Correcting the insurance data in the HR master record.
      • Adjusting the payroll area data if necessary.
    3. Re-run Payroll: After making the necessary corrections, re-run the payroll process to see if the error persists.

    4. Check Configuration: Review the configuration settings for payroll and insurance in the SAP system to ensure they are set up correctly. This includes checking the infotypes related to insurance (e.g., IT 0071 for health insurance).

    5. Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional guidance or patches that may address the issue.

    6. Engage Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.

    Related Information:

    • Infotypes: Familiarize yourself with relevant infotypes such as IT 0071 (Health Insurance) and IT 0014 (Recurring Payments/Deductions) as they may be involved in the insurance data.
    • Payroll Processing: Understand the payroll processing cycle in SAP and how changes in HR data can affect payroll runs.
    • SAP Notes: Search for SAP Notes related to HRPAYHR_JOPPD019 for any known issues or fixes provided by SAP.

    By following these steps, you should be able to identify and resolve the cause of the HRPAYHR_JOPPD019 error in your SAP system.

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