How To Fix HRPAYDETM004 - Daily working hours are 0; conversion not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDETM - Human Resources Germany - Time Management Interface

• Message number: 004

• Message text: Daily working hours are 0; conversion not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDETM004 - Daily working hours are 0; conversion not possible ?

  The SAP error message HRPAYDETM004 indicates that the system has encountered an issue where the daily working hours are recorded as zero, which prevents the conversion of certain payroll data. This error typically arises in the context of payroll processing in the SAP Human Capital Management (HCM) module.
  Cause:
  
  
  Missing or Incorrect Time Data: The most common cause of this error is that the employee's time data is either missing or incorrectly configured. This could happen if:
  
  The employee has not recorded any working hours for the relevant period.
  The time evaluation process has not been executed correctly.
  There are issues with the employee's work schedule or absence records.
  
  
  
  Configuration Issues: There may be configuration issues in the payroll or time management settings that lead to the system not recognizing the daily working hours.
  
  
  Employee Master Data: The employee's master data may not be set up correctly, particularly in relation to their work schedule or employment status.
  
  
  Solution:
  
  
  Check Time Data: Verify the employee's time data for the relevant period. Ensure that working hours are recorded correctly in the system. You can do this by:
  
  Reviewing the time evaluation results.
  Checking for any absences or leave that may have affected the working hours.
  
  
  
  Run Time Evaluation: If time data is missing, run the time evaluation process (e.g., using the transaction code PT60) to ensure that the system calculates the working hours based on the employee's work schedule.
  
  
  Review Work Schedule: Check the employee's work schedule configuration to ensure it is set up correctly. This includes:
  
  Validating the work schedule rules.
  Ensuring that the employee is assigned to the correct work schedule.
  
  
  
  Check Master Data: Review the employee's master data in the system (using transaction PA20 or PA30) to ensure that all relevant fields are filled out correctly, particularly those related to employment status and work schedule.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or support resources for further troubleshooting steps specific to your configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PT60 (Time Evaluation), PA20 (Display HR Master Data), and PA30 (Maintain HR Master Data).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  User Roles: Ensure that the user has the appropriate roles and authorizations to access and modify time and payroll data.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.