How To Fix HRPAYDESV349 - No hours could be determined (&1 - &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 349

• Message text: No hours could be determined (&1 - &2)

What causes this issue?

To determine the accident insurance minimum remuneration correctly, the
hours from the wage type /6U3 <LS>Working Hours PPO</> are required for
part-time employees with an hourly wage.
Check why wage type /6U3 is not available.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV349 - No hours could be determined (&1 - &2) ?

  The SAP error message HRPAYDESV349 ("No hours could be determined (&1 - &2)") typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that the system was unable to determine the number of hours worked for a specific employee or time period, which is essential for calculating payroll accurately.
  Causes:
  
  Missing Time Data: The employee may not have any recorded time data for the specified period. This could be due to missing time entries or incorrect time recording.
  Incorrect Time Evaluation: The time evaluation process may not have been executed correctly, leading to missing or incorrect time data.
  Configuration Issues: There may be configuration issues in the time management or payroll settings that prevent the system from calculating hours correctly.
  Employee Status: The employee's status (e.g., inactive, on leave) may affect the ability to determine hours worked.
  Absences or Leave: If the employee was on leave or had absences during the period in question, this could lead to no hours being recorded.
  
  Solutions:
  
  Check Time Entries: Verify that the employee has valid time entries for the period in question. Ensure that all time data has been recorded correctly.
  Run Time Evaluation: If time data is missing, run the time evaluation process (e.g., using the transaction code PT60) to generate the necessary time data.
  Review Configuration: Check the configuration settings in the time management and payroll modules to ensure they are set up correctly. This includes checking the rules for time evaluation and payroll processing.
  Employee Status Review: Confirm the employee's status and ensure they are active and eligible for payroll processing.
  Absence Management: Review any absence records for the employee to determine if they are affecting the calculation of hours. Adjust as necessary.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PT60 (Time Evaluation), PA20 (Display HR Master Data), and PC00_MXX_CALC (Payroll Calculation).
  SAP Notes: Check for any SAP Notes related to this error message for specific patches or updates that may address known issues.
  Documentation: Review SAP documentation on time management and payroll processing for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.