How To Fix HRPAYDESV028 - Internal error number &

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 028

• Message text: Internal error number &

What causes this issue?

An unforeseen situation occurred during calculation of the income
threshold deficit for disruptive events. An internal error number was
triggered.

System Response

Processing cannot continue for the affected personnel number.

How to fix this error?

Error number 01
Cause:
Infotype 0123 (default disruptive event income threshold deficit) was
used to specify correction values for an income threshold deficit for
disruptive events that does not exist on key date &V2&. You can only use
specification type "Correction Values" to correct an existing income
threshold deficit for disruptive events.
Solution:
If you want to create the involved income threshold deficit for
disruptive events for key date &V2&, choose specification type "Starting
Values" in infotype 0123.
If you created the correction values for the incorrect legal
area/status, change the subtype in infotype 0123.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV028 - Internal error number & ?

  The SAP error message HRPAYDESV028, which indicates an "Internal error number &," typically arises in the context of payroll processing within the SAP HR module. This error can be caused by various issues, including data inconsistencies, configuration problems, or issues with the payroll schema.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the employee master records or payroll results.
  Configuration Issues: Incorrect configuration in the payroll schema or rules can lead to internal errors during payroll processing.
  Custom Code: If there are custom enhancements or modifications in the payroll process, they might be causing the error.
  System Bugs: Occasionally, this error can be due to bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Payroll Results: Review the payroll results for the employee in question to identify any inconsistencies or missing data.
  Review Configuration: Ensure that the payroll schema and related configuration settings are correctly set up. This includes checking the rules and operations defined in the schema.
  Debugging: If you have access to the ABAP debugger, you can analyze the program flow to identify where the error occurs. This may require technical expertise.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error or providing patches.
  Consult Documentation: Review the SAP documentation for the payroll module to ensure that all necessary configurations are in place.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the internal error number and any relevant details about the payroll run.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like PA03 (Maintain Payroll Area), PC00_MXX_CALC (Payroll Calculation), or PC00_MXX_CEDT (Payroll Results) to investigate further.
  Logs and Traces: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
  User Exits and BAdIs: If there are any user exits or BAdIs implemented in your payroll process, review them to ensure they are functioning correctly.
  
  By following these steps, you should be able to diagnose and resolve the HRPAYDESV028 error in your SAP system.