How To Fix HRPAYDESV017 - Error reading the date/time in the starting client

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 017

• Message text: Error reading the date/time in the starting client

What causes this issue?

An SI reporting program was started in distributed reporting. However,
function module HR_SYNC_D3_DATA_RFC could not determine the date/time of
the program run in the starting client.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processing was terminated.
Possible Causes
No start date/time was saved in the starting client. Normally, this is
only possible if the involved DEUEV report was not started by the main
program, <DS:RE.RPUD3MD0>RPUD3MD0</>.

How to fix this error?

Always use the main program, <DS:RE.RPUD3MD0>RPUD3MD0</>, to start
reports from SI reporting in distributed reporting.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV017 - Error reading the date/time in the starting client ?

  The SAP error message HRPAYDESV017 typically indicates an issue with reading the date/time in the starting client, which can occur in various contexts, particularly in payroll processing or time management. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Date/Time Configuration: The system may have incorrect settings for date and time formats, or the date/time values being processed may not be valid.
  Client-Specific Settings: The error may arise from client-specific settings that are not properly configured or are inconsistent with the expected formats.
  Authorization Issues: The user may not have the necessary authorizations to access the date/time data in the specified client.
  System Time Zone Settings: Mismatches in time zone settings between the server and client can lead to issues in reading date/time values.
  Data Corruption: There may be corruption in the data related to date/time fields in the database.
  
  Solutions:
  
  
  Check Date/Time Configuration:
  
  Verify the date and time settings in the SAP system. Ensure that the formats are correct and consistent across the system.
  Check the configuration in transaction SPRO under the relevant modules (e.g., Payroll, Time Management).
  
  
  
  Review Client-Specific Settings:
  
  Ensure that the client settings are correctly configured. This includes checking the client profile and any specific parameters related to date/time.
  
  
  
  Authorization Check:
  
  Confirm that the user has the necessary authorizations to access the required data. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Time Zone Settings:
  
  Review the time zone settings in the system. Ensure that the server and client time zones are aligned and correctly configured.
  
  
  
  Data Integrity Check:
  
  Perform a data integrity check to ensure that there is no corruption in the database. This may involve running specific reports or transactions to validate the data.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE37 (Function Modules), and SE80 (Object Navigator) for debugging.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to payroll and time management for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.