How To Fix HRPAYDEST428 - The selected record was reset to status "New"

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEST - Message Class: Taxes Germany

• Message number: 428

• Message text: The selected record was reset to status "New"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEST428 - The selected record was reset to status "New" ?

  The SAP error message HRPAYDEST428, which states "The selected record was reset to status 'New'," typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that a record, such as a payroll result or a personnel action, has been reset to its initial state, which can disrupt the payroll processing workflow.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or errors in the data that are causing the system to reset the record.
  User Actions: A user may have inadvertently reset the record while trying to make changes or corrections.
  Configuration Issues: Incorrect configuration in the payroll settings or related modules can lead to this error.
  Authorization Issues: Lack of proper authorization to modify or process certain records can trigger this message.
  System Bugs: Occasionally, bugs in the SAP system or specific patches may lead to unexpected behavior.
  
  Solutions:
  
  Check Data Consistency: Review the data associated with the record to ensure there are no inconsistencies. This includes checking for missing or incorrect entries.
  Review User Actions: If the error occurred after a specific user action, investigate what changes were made and whether they were appropriate.
  Configuration Review: Ensure that the payroll configuration settings are correct. This may involve checking the payroll schema, rules, and other related settings.
  Authorization Check: Verify that the user has the necessary authorizations to perform the actions they are attempting. If not, adjust the user roles accordingly.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may be involved in payroll processing.
  SAP Notes: Search for SAP Notes related to HRPAYDEST428 for any known issues or fixes.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to diagnose and resolve the HRPAYDEST428 error in your SAP system.