How To Fix HRPAYDEST416 - There are no convertible notifications from the clearing house

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEST - Message Class: Taxes Germany

• Message number: 416

• Message text: There are no convertible notifications from the clearing house

What causes this issue?

To set a notification to status "With Errors", the clearing house must
have reported a notification with status "OK".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEST416 - There are no convertible notifications from the clearing house ?

  The SAP error message HRPAYDEST416, which states "There are no convertible notifications from the clearing house," typically occurs in the context of payroll processing, particularly when dealing with third-party payment processing or notifications from a clearing house (like a bank or financial institution).
  Cause:
  
  
  Missing Notifications: The error indicates that the system is expecting notifications (such as payment confirmations or updates) from the clearing house, but none are available. This could be due to:
  
  The clearing house not sending the notifications.
  Network issues preventing the notifications from being received.
  Incorrect configuration in the SAP system regarding the clearing house settings.
  
  
  
  Timing Issues: The notifications may not have been processed yet, especially if the payroll run is being executed immediately after the clearing house processes.
  
  
  Configuration Errors: There may be issues with the configuration settings in SAP related to the integration with the clearing house.
  
  
  Solution:
  
  
  Check Clearing House Status: Verify with the clearing house to ensure that notifications are being sent and that there are no issues on their end.
  
  
  Review Configuration: 
  
  Check the configuration settings in SAP related to the clearing house. Ensure that the settings for payment processing and notifications are correctly set up.
  Ensure that the correct communication channels are established between SAP and the clearing house.
  
  
  
  Timing: If the payroll run is executed too soon after the clearing house processes, wait for a while and then recheck for notifications.
  
  
  Logs and Monitoring: 
  
  Check the application logs in SAP for any additional error messages or warnings that might provide more context.
  Monitor the communication logs to see if there are any failed attempts to receive notifications.
  
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may need to investigate the integration points or perform troubleshooting steps.
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for specific details on payroll processing and integration with third-party payment systems.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  Updates and Patches: Ensure that your SAP system is up to date with the latest patches and updates, as these can sometimes resolve known issues.
  
  By following these steps, you should be able to identify the cause of the HRPAYDEST416 error and implement a solution to resolve it.