How To Fix HRPAYDEEH347 - Log still contains errors: Download of .csv files not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEEH - Notification class for surveys, DE

• Message number: 347

• Message text: Log still contains errors: Download of .csv files not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEEH347 - Log still contains errors: Download of .csv files not possible ?

  The SAP error message HRPAYDEEH347, which indicates that the log still contains errors and that the download of .csv files is not possible, typically arises in the context of payroll processing or data extraction in the SAP HR module. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Data Errors: There may be inconsistencies or errors in the payroll data that need to be resolved before the system can generate the .csv files.
  Incomplete Processing: The payroll run may not have been completed successfully, leading to unresolved issues in the logs.
  Authorization Issues: The user may not have the necessary permissions to access or download the payroll data.
  Configuration Issues: There may be configuration problems in the payroll schema or related settings that prevent successful data extraction.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check the Logs: Review the payroll logs for specific error messages or warnings that indicate what went wrong during the payroll processing. This can often provide clues on how to resolve the issue.
  Correct Data Errors: If the logs indicate specific data errors, correct those errors in the relevant infotypes or master data records.
  Re-run Payroll: If the payroll run was incomplete, consider re-running the payroll process after addressing any identified issues.
  User Authorizations: Ensure that the user attempting to download the .csv files has the appropriate authorizations. This can be checked in the user roles and profiles.
  Configuration Review: Review the payroll configuration settings to ensure they are set up correctly. This may involve checking the payroll schema, rules, and other related configurations.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help diagnose any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC00_MXX_CALC (for payroll calculation) and PC00_MXX_CEDT (for payroll results).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation related to payroll processing and data extraction for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the HRPAYDEEH347 error message.