How To Fix HRPAYDEE2844 - 551005003 The data provider is registered as not being alive

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEE2 - Message Class ELStAM Procedure

• Message number: 844

• Message text: 551005003 The data provider is registered as not being alive

What causes this issue?

The entire procedure note from the clearing house is as follows:
<LS>551005003 The data provider is registered as not being alive</>

System Response

None

How to fix this error?

Clarify the reason for this error with the responsible company tax
office or the clearing house for the employer tax number for which your
certificate for the data provider was issued. You then need to send the
notifications again. To do so, manually set the status of the transfer
process in the B2A Manager to <PF>Error - Process Again/Repeat Send</>
and then transfer the notifications again.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEE2844 - 551005003 The data provider is registered as not being alive ?

  The SAP error message HRPAYDEE2844 with the code 551005003 indicates that the data provider is registered as not being alive. This typically occurs in the context of SAP HR (Human Resources) payroll processing, particularly when there are issues with the connection to the data provider or the data provider's status.
  Cause:
  
  Data Provider Status: The data provider may not be active or properly configured in the system.
  Connection Issues: There could be network issues or problems with the connection to the database or application server.
  Configuration Errors: Incorrect configuration settings in the payroll or data provider settings can lead to this error.
  System Updates or Changes: Recent updates or changes in the system might have affected the data provider's status.
  Resource Limitations: The server may be experiencing resource limitations, causing the data provider to be unresponsive.
  
  Solution:
  
  Check Data Provider Status: Verify that the data provider is correctly configured and is in an active state. You can do this by checking the relevant configuration in the SAP system.
  Restart Services: If the data provider is not alive, try restarting the relevant services or the application server to re-establish the connection.
  Network Connectivity: Ensure that there are no network issues affecting the connection to the data provider. Check firewalls, network settings, and server availability.
  Review Configuration: Go through the configuration settings for the data provider and ensure that all parameters are set correctly.
  Check Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be required.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches.
  System Monitoring: Use SAP monitoring tools to check the health of the application server and data provider.
  User Permissions: Ensure that the user executing the payroll process has the necessary permissions to access the data provider.
  
  By following these steps, you should be able to diagnose and resolve the HRPAYDEE2844 error in your SAP system.