How To Fix HRPAYDEE2842 - 551005001 Error during processing in Zobel

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEE2 - Message Class ELStAM Procedure

• Message number: 842

• Message text: 551005001 Error during processing in Zobel

What causes this issue?

The entire procedure note from the clearing house is as follows:
551005001 Error during processing in ZObEL
When processing the data, there was an error at the clearing house when
querying the database with the employer tax numbers (ZObEL ID). This
error can occur temporarily at the clearing house.

System Response

None

How to fix this error?

You need to send the notifications again. To do so, manually set the
status of the transfer process in the B2A Manager to <PF>Error - Process
Again/Repeat Send</> and then transfer the notifications again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEE2842 - 551005001 Error during processing in Zobel ?

  The SAP error message HRPAYDEE2842 with the code 551005001 typically indicates an issue during the processing of payroll or related HR functions in the SAP system, specifically in the context of a custom program or enhancement (in this case, "Zobel" suggests a custom development).
  Cause:
  
  Data Issues: The error may arise due to incorrect or incomplete data in the payroll infotypes or master data. This could include missing employee records, incorrect wage types, or invalid configuration settings.
  Custom Code Errors: Since "Zobel" suggests a custom program, there may be bugs or logical errors in the custom code that is being executed during the payroll process.
  Configuration Issues: Incorrect configuration in the payroll schema or rules can lead to processing errors.
  Authorization Issues: Lack of proper authorizations for the user executing the payroll process can also trigger errors.
  
  Solution:
  
  Check Data Integrity: Review the employee master data and payroll infotypes for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Debugging Custom Code: If the error is related to custom code, use the ABAP debugger to trace the execution of the program and identify where the error occurs. Look for any logical errors or unhandled exceptions in the code.
  Review Configuration: Check the payroll configuration settings in the SAP system. Ensure that the payroll schema and rules are correctly set up and that all necessary wage types are defined.
  Authorization Check: Verify that the user has the necessary authorizations to execute the payroll process. If not, adjust the user roles accordingly.
  Consult SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide guidance on similar issues. SAP Notes often contain patches or workarounds for known issues.
  Testing: After making any changes, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for payroll processing and custom development guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex custom code or configuration.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the HRPAYDEE2842 error in your SAP system.