How To Fix HRPAYDEE2803 - 552001013 No call authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEE2 - Message Class ELStAM Procedure

• Message number: 803

• Message text: 552001013 No call authorization

What causes this issue?

This procedure note is obsolete and has been replaced by procedure note
552020100.
<LS>552020100 No access authorization</>
The employer is not authorized to access information for the employee at
the clearing house.
This can occur in the following cases:
Death of the employee
Employee moves abroad
At employee's request

System Response

The employee's tax class is set to tax class <LS>6</> in the <LS>Fiscal
Data D</> infotype (0012) as of the valid-from date for the ELStAM
procedure if the employee is still subject to tax without restrictions
at this point in time.

How to fix this error?

Check the reason for the missing access authorization.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEE2803 - 552001013 No call authorization ?

  The SAP error message HRPAYDEE2803 with the description "No call authorization" typically occurs in the context of payroll processing or when accessing certain HR-related functions. This error indicates that the user does not have the necessary authorization to perform the action they are attempting.
  Cause:
  
  Authorization Issues: The user does not have the required authorization roles or permissions to execute the payroll function or access specific HR data.
  Missing Roles: The user’s role may not include the necessary transaction codes or access to the relevant infotypes.
  Profile Configuration: The user profile may not be correctly configured to allow access to the payroll processing functions.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization is missing.
  Review the user’s roles and authorizations in transaction code PFCG to ensure that the necessary permissions are assigned.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary roles, a security administrator should add the required roles or adjust the existing ones to include the necessary authorizations for payroll processing.
  
  
  
  Consult with Security Team:
  
  If you are not an administrator, contact your SAP security team or system administrator to review and adjust your authorizations as needed.
  
  
  
  Testing:
  
  After changes are made, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may be relevant to your role.
  Documentation: Review SAP documentation or internal guidelines regarding user roles and authorizations in your organization.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message or provide additional troubleshooting steps.
  
  If the problem persists after checking authorizations, it may be necessary to involve SAP support for further investigation.