How To Fix HRPAYDEBW241 - The insurance number is incorrect.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYDEBW - PY-DE: Statements Germany

  • Message number: 241

  • Message text: The insurance number is incorrect.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYDEBW241 - The insurance number is incorrect. ?

    The SAP error message HRPAYDEBW241, which states "The insurance number is incorrect," typically occurs in the context of payroll processing in the SAP HR module, particularly in Germany. This error is related to the handling of social insurance numbers, which are crucial for payroll calculations and reporting.

    Cause:

    1. Incorrect Format: The insurance number may not conform to the expected format. For example, it might contain invalid characters or be of an incorrect length.
    2. Missing Information: The insurance number may be missing or not entered in the employee's master data.
    3. Invalid Number: The insurance number may not be valid or may not correspond to the employee's details in the system.
    4. Data Entry Errors: There may have been typographical errors during data entry.
    5. Changes in Regulations: Changes in social security regulations or formats may not have been updated in the system.

    Solution:

    1. Verify the Insurance Number: Check the employee's master data to ensure that the insurance number is entered correctly. Ensure it follows the required format.
    2. Correct Data Entry: If there are any typographical errors, correct them in the employee's master data.
    3. Consult Documentation: Refer to the relevant SAP documentation or guidelines for the correct format and requirements for the insurance number.
    4. Update Master Data: If the insurance number is missing or incorrect, update the employee's master data with the correct information.
    5. Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, especially if there have been recent changes in regulations.
    6. Contact Support: If the issue persists after verifying the above, consider reaching out to your SAP support team or consulting with SAP Help for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) to check and update employee information.
    • Integration with Other Modules: Ensure that the integration with other modules (like FI for financial accounting) is functioning correctly, as discrepancies can sometimes arise from data inconsistencies.
    • Testing: After making corrections, perform a test run of the payroll process to ensure that the error does not reoccur.
    • Documentation: Keep documentation of any changes made for future reference and compliance purposes.

    By following these steps, you should be able to resolve the HRPAYDEBW241 error and ensure that the insurance number is correctly processed in the SAP system.

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