How To Fix HRPAYDE_EXTRA431 - E431: BBNR Sender's own eXTra header** not same as certificate content*

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDE_EXTRA - Error messages relating to eXTra-Standard 1.4

• Message number: 431

• Message text: E431: BBNR Sender's own eXTra header** not same as certificate content*

What causes this issue?

E431: BBNR sender owner from eXTra-Header** is not the same as that in
the certificate content*

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDE_EXTRA431 - E431: BBNR Sender's own eXTra header** not same as certificate content* ?

  The SAP error message HRPAYDE_EXTRA431 E431: BBNR Sender's own eXTra header not same as certificate content typically occurs in the context of payroll processing, particularly when dealing with the eXTra (eXternal Transfer) interface in Germany. This error indicates a mismatch between the sender's identification number (BBNR) in the eXTra header and the information contained in the associated certificate.
  Cause:
  
  Mismatch in BBNR: The BBNR (Betriebsnummer or company number) specified in the eXTra header does not match the BBNR that is defined in the certificate used for the payroll submission.
  Incorrect Configuration: The configuration settings in the SAP system for the eXTra interface may not be set up correctly, leading to discrepancies.
  Certificate Issues: The digital certificate used for the eXTra submission may be outdated, incorrectly installed, or not properly configured.
  
  Solution:
  
  Verify BBNR: Check the BBNR specified in the eXTra header of the payroll submission. Ensure that it matches the BBNR in the digital certificate.
  Update Configuration: If there are discrepancies, update the configuration in the SAP system to ensure that the correct BBNR is being used.
  Check Digital Certificate: Ensure that the digital certificate is valid, correctly installed, and configured in the SAP system. If necessary, obtain a new certificate from the relevant authority.
  Test Submission: After making the necessary changes, perform a test submission to ensure that the error is resolved.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error.
  Documentation: Review the SAP documentation for the eXTra interface and payroll processing to ensure compliance with the required configurations.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By addressing the mismatch between the BBNR in the eXTra header and the certificate content, you should be able to resolve the error and successfully process payroll submissions.