How To Fix HRPAYDE_ETG004 - The gender of the requester cannot be determined.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDE_ETG - German Pay Transparency Act

• Message number: 004

• Message text: The gender of the requester cannot be determined.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDE_ETG004 - The gender of the requester cannot be determined. ?

  The SAP error message HRPAYDE_ETG004, which states "The gender of the requester cannot be determined," typically occurs in the context of HR processes, particularly when dealing with employee data or payroll processing. This error indicates that the system is unable to ascertain the gender of the user or requester based on the available data.
  Cause:
  
  Missing Data: The gender field for the user or requester may not be filled in the user profile or employee master data.
  Incorrect Configuration: There may be issues with the configuration of the gender field in the system.
  Data Inconsistency: There could be inconsistencies in the data, such as incorrect entries or missing information in related tables.
  Authorization Issues: The user may not have the necessary authorizations to access the gender information.
  
  Solution:
  
  Check User Profile: Ensure that the gender field is filled in the user profile (transaction code SU01) or in the employee master data (transaction code PA30).
  Update Data: If the gender is missing, update the relevant records with the correct gender information.
  Review Configuration: Check the configuration settings related to gender in the system. This may involve reviewing the relevant infotypes (e.g., Infotype 0002 for personal data).
  Data Consistency Check: Run data consistency checks to identify and rectify any inconsistencies in the employee data.
  Authorization Check: Ensure that the user has the necessary authorizations to view and edit the gender information.
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes in SAP HR, particularly Infotype 0002 (Personal Data), which contains gender information.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional guidance.
  User Training: Ensure that users are trained on how to correctly enter and maintain employee data, including gender information.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By addressing the underlying causes, you should be able to resolve the HRPAYDE_ETG004 error and ensure that the gender of the requester can be determined correctly.