How To Fix HRPAYCN097 - Cannot download file: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYCN - Message Class China Payroll

• Message number: 097

• Message text: Cannot download file: &1

What causes this issue?

The system cannot download the files.
Possible causes and the corresponding solutions are as follows:
Possible Causes,,Solutions
You do not have the <ZH>Write</> access to the folder you have selected.
,,Select another folder to which you have <ZH>Write</> access and
execute the program again.
You have generated the report with the same name in the same folder
before, and the report is now open. As a result, the system cannot
overwrite it. ,,Close the report and execute the program again.
You are using a variant. The file path in the variant is no longer
valid. ,,Specify a correct file path and execute the program again.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYCN097 - Cannot download file: &1 ?

  The SAP error message HRPAYCN097, which states "Cannot download file: &1," typically occurs in the context of the SAP Human Resources (HR) module, particularly when dealing with payroll or personnel administration data. This error indicates that the system is unable to download a specified file, which can be due to various reasons.
  Causes:
  
  File Path Issues: The specified file path may be incorrect or the file may not exist in the specified location.
  Authorization Issues: The user may not have the necessary permissions to access or download the file.
  File Format Issues: The file may be in an unsupported format or corrupted.
  System Configuration: There may be issues with the configuration of the SAP system or the application server.
  Network Issues: There could be network connectivity problems preventing access to the file.
  
  Solutions:
  
  Verify File Path: Check the file path specified in the error message to ensure it is correct and that the file exists in that location.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and download the file. This may involve checking roles and permissions in the SAP system.
  File Format: Confirm that the file is in a supported format and is not corrupted. If necessary, try to open the file in a different application to verify its integrity.
  System Configuration: Review the configuration settings in the SAP system related to file handling and ensure they are set up correctly.
  Network Connectivity: Check for any network issues that may be affecting access to the file. This may involve testing connectivity to the server where the file is stored.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the official SAP documentation for the HR module to understand the context in which this error may occur and any specific configurations that may be relevant.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the HRPAYCN097 error in your SAP system.