How To Fix HRPAYCL036 - No S. Help customized for Bank Country &1 and Bank Key &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYCL - Message Class Chile Payroll

• Message number: 036

• Message text: No S. Help customized for Bank Country &1 and Bank Key &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYCL036 - No S. Help customized for Bank Country &1 and Bank Key &2. ?

  The SAP error message HRPAYCL036 typically occurs in the context of payroll processing when there is an issue with the configuration of bank details for employees. The message indicates that there is no valid configuration for the specified bank country and bank key combination.
  Cause:
  
  
  Missing Configuration: The primary cause of this error is that the system does not have the necessary configuration for the specified bank country and bank key. This could be due to:
  
  The bank key not being defined in the system.
  The bank country not being properly set up in the payroll configuration.
  The employee's bank details not being correctly maintained in the infotype (e.g., IT0009 - Bank Details).
  
  
  
  Incorrect Data Entry: There may be a typo or incorrect entry in the employee's bank details, leading to the system being unable to find the corresponding configuration.
  
  
  Country-Specific Requirements: Different countries have specific requirements for bank details, and if these are not met, the error can occur.
  
  
  Solution:
  
  
  Check Bank Configuration:
  
  Go to the transaction code OBPM1 (for bank master data) or FBZP (for payment methods in country) to verify that the bank key and country are correctly configured.
  Ensure that the bank key exists for the specified bank country.
  
  
  
  Maintain Employee Bank Details:
  
  Use transaction code PA30 to check the employee's bank details (IT0009).
  Ensure that the bank key and country are correctly entered and that there are no typos.
  
  
  
  Review Payroll Configuration:
  
  Check the payroll configuration for the specific country to ensure that all necessary settings are in place.
  If you are using a custom payment method, ensure that it is correctly linked to the bank configuration.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to bank configuration for the specific country to ensure compliance with local regulations.
  
  
  
  Testing:
  
  After making the necessary changes, run a test payroll to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Infotype 0009 (Bank Details): This infotype is used to maintain employee bank account information. Ensure that the data is accurate and complete.
  Transaction Codes:
  
  OBPM1: Bank master data maintenance.
  FBZP: Payment methods in country.
  PA30: Maintain HR Master Data.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to bank configuration for payroll.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional insights.