How To Fix HRPAYBR99062 - Split by zero. Number of working hours specification missing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYBR99 - Payroll General Messages

• Message number: 062

• Message text: Split by zero. Number of working hours specification missing

What causes this issue?

Number of working hours not found.

System Response

Dirty work calculation canceled.

How to fix this error?

Customize rule BR21, "Cumulation of working hours in month".

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYBR99062 - Split by zero. Number of working hours specification missing ?

  The SAP error message HRPAYBR99062, which indicates "Split by zero. Number of working hours specification missing," typically occurs in the context of payroll processing in the SAP HR module, particularly for Brazil. This error suggests that the system is attempting to perform a calculation that requires a divisor (in this case, the number of working hours), but that divisor is missing or set to zero.
  Cause:
  
  Missing Working Hours: The most common cause of this error is that the employee's working hours have not been defined in the system. This could be due to missing or incorrect configuration in the employee's master data or payroll settings.
  Incorrect Payroll Configuration: There may be issues with the payroll schema or rules that are not correctly set up to handle the working hours.
  Data Entry Errors: There might be errors in the data entry for the employee's time management or payroll data, leading to missing values.
  
  Solution:
  
  Check Employee Master Data: Verify that the employee's working hours are correctly defined in their master data. This includes checking the infotype 0007 (Planned Working Time) to ensure that the working hours are specified.
  Review Payroll Configuration: Ensure that the payroll schema and rules are correctly configured to handle the working hours. This may involve checking the relevant payroll processing rules and ensuring they are set up to reference the correct infotypes.
  Data Validation: Perform a data validation check to ensure that all necessary fields are populated correctly. This includes checking for any missing entries in the time management infotypes (e.g., infotype 0006 for Addresses, infotype 0008 for Basic Pay).
  Run Payroll Simulation: If changes are made, run a payroll simulation to see if the error persists. This can help identify if the issue has been resolved or if further investigation is needed.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional troubleshooting steps or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PE03 (Maintain Payroll Schema) to navigate and make necessary changes.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP HR team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPAYBR99062 error in your SAP system.