How To Fix HRPAYAT_3670024 - Details of deceased may be incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYAT_3670 - Insured Person Notif. Infotype 3670 (SI Notif. Suppl. A)

• Message number: 024

• Message text: Details of deceased may be incomplete

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYAT_3670024 - Details of deceased may be incomplete ?

  The SAP error message HRPAYAT_3670024, which indicates that "Details of deceased may be incomplete," typically arises in the context of payroll processing or personnel administration when dealing with employee records, particularly in cases where an employee has passed away.
  Cause:
  This error usually occurs when the system detects that the information related to a deceased employee is not fully populated or is missing critical data. This could include:
  
  Missing personal details such as date of death, name, or identification number.
  Incomplete or incorrect entries in the infotypes related to the employee's status (e.g., infotype 0001 for Organizational Assignment, infotype 0002 for Personal Data).
  Lack of necessary documentation or data that is required for processing the payroll or benefits for the deceased employee.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Employee Records: Review the employee's records in the SAP system to ensure that all necessary information is complete. Pay particular attention to:
  
  Infotype 0001 (Organizational Assignment)
  Infotype 0002 (Personal Data)
  Infotype 0006 (Addresses)
  Infotype 0041 (Date of Death)
  
  
  
  Update Missing Information: If you find any missing or incomplete information, update the records accordingly. Ensure that the date of death and any other relevant details are correctly entered.
  
  
  Consult Documentation: Refer to any internal guidelines or documentation regarding the handling of deceased employees to ensure compliance with legal and organizational requirements.
  
  
  Run Consistency Checks: Use SAP tools to run consistency checks on the employee data to identify any other potential issues that may not be immediately visible.
  
  
  Contact Support: If you are unable to resolve the issue after checking the records, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes in SAP HR that pertain to employee data management, especially those related to personnel changes and status updates.
  Legal Compliance: Ensure that your organization is compliant with local laws and regulations regarding the handling of deceased employees, including payroll processing and benefits distribution.
  Documentation: Maintain proper documentation for all changes made to the employee's records, especially in sensitive cases involving deceased employees.
  
  By following these steps, you should be able to address the HRPAYAT_3670024 error and ensure that the employee's records are complete and accurate.