How To Fix HRPAY99OC379 - Internal error when creating the control for payroll calendar

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99OC - International payroll accounting, off-cycle

• Message number: 379

• Message text: Internal error when creating the control for payroll calendar

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99OC379 - Internal error when creating the control for payroll calendar ?

  The SAP error message HRPAY99OC379 indicates an internal error that occurs when creating the control for the payroll calendar in the Human Resources (HR) module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system bugs.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the payroll configuration can lead to this error. This includes issues with the payroll area, payroll periods, or calendar settings.
  Data Inconsistencies: Missing or incorrect data in master records (e.g., employee master data, infotypes) can trigger this error.
  Authorization Issues: Lack of proper authorizations for the user trying to create the payroll calendar.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the payroll configuration settings in the SAP system. Ensure that all necessary parameters for the payroll area and calendar are correctly set up.
  Verify the payroll periods and ensure they are defined correctly.
  
  
  
  Data Validation:
  
  Check the employee master data for any inconsistencies or missing information. Ensure that all required infotypes are filled out correctly.
  Run consistency checks on the payroll data to identify any discrepancies.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to create and manage payroll calendars. Check the user roles and profiles.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  
  
  
  SAP Notes and Patches:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Apply any recommended patches or updates to the system.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any logs you have reviewed.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PE03 (Maintain Payroll Schema), and PC00_MXX_CALC (Payroll Calculation).
  Documentation: Review SAP documentation related to payroll processing and calendar management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the HRPAY99OC379 error and implement a solution to resolve it.