How To Fix HRPAY99OC366 - The reversal was cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99OC - International payroll accounting, off-cycle

• Message number: 366

• Message text: The reversal was cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99OC366 - The reversal was cancelled ?

  The SAP error message HRPAY99OC366, which states "The reversal was cancelled," typically occurs in the context of payroll processing, particularly when attempting to reverse a payroll run or a payroll posting. This error can arise due to various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Causes:
  
  Incorrect Parameters: The reversal may have been initiated with incorrect parameters or data, leading to the cancellation of the reversal process.
  Locked Records: If the payroll results or related records are locked (e.g., due to ongoing processes or user locks), the system may not allow the reversal to proceed.
  Inconsistent Data: There may be inconsistencies in the payroll data that prevent the reversal from being completed successfully.
  Authorization Issues: The user attempting the reversal may not have the necessary authorizations to perform the action.
  System Configuration: Certain configurations in the payroll module may restrict reversals under specific conditions.
  
  Solutions:
  
  Check Parameters: Review the parameters used for the reversal. Ensure that all necessary data is correct and complete.
  Unlock Records: Verify if the payroll results or related records are locked. If they are, you may need to wait for the locks to be released or contact your system administrator to unlock them.
  Review Payroll Data: Check for any inconsistencies or errors in the payroll data that may be causing the reversal to fail. Correct any identified issues.
  Authorization Check: Ensure that the user has the appropriate authorizations to perform the reversal. If not, contact your security administrator to grant the necessary permissions.
  Consult Documentation: Refer to SAP documentation or notes related to payroll processing and reversals for any specific guidelines or known issues.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about why the reversal was cancelled.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may be involved in the payroll process.
  SAP Notes: Search for SAP Notes related to payroll processing and error HRPAY99OC366 for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully reverse the payroll run or posting.