How To Fix HRPAY99OC362 - Select an infotype record

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99OC - International payroll accounting, off-cycle

• Message number: 362

• Message text: Select an infotype record

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99OC362 - Select an infotype record ?

  The SAP error message HRPAY99OC362: "Select an infotype record" typically occurs in the context of Human Resources (HR) and Payroll processing within the SAP system. This error indicates that the system expects the user to select a specific infotype record, but none has been selected or available for the operation being performed.
  Cause:
  
  No Infotype Selected: The user has not selected any infotype record from the list or the selection criteria did not return any records.
  Incorrect Selection: The user may have attempted to perform an action that requires a specific infotype, but the required infotype is not available for the selected employee.
  Authorization Issues: The user may not have the necessary authorizations to view or select the infotype records.
  Data Entry Error: There may be an issue with the data entry or the way the infotype is being accessed.
  
  Solution:
  
  Select an Infotype Record: Ensure that you select a valid infotype record from the list provided. If you are in a transaction that requires an infotype, make sure to choose one that is relevant to your task.
  Check Employee Data: Verify that the employee for whom you are trying to access the infotype has the necessary infotype records created in the system.
  Review Selection Criteria: If you are using selection criteria to filter infotypes, ensure that the criteria are correct and that they should return results.
  Authorization Check: Confirm that you have the necessary permissions to access the infotype records. If not, contact your system administrator or HR department for assistance.
  Transaction Code: Make sure you are using the correct transaction code for the operation you are trying to perform. Different transaction codes may require different infotypes.
  System Configuration: If the issue persists, it may be necessary to check the system configuration or consult with your SAP support team to ensure that the infotypes are correctly set up in the system.
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of information about employees, such as personal data, payroll data, and organizational assignments.
  Transaction Codes: Common transaction codes related to infotypes include PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP Notes can provide additional context or solutions for specific scenarios.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.