How To Fix HRPAY99OC100 - The payroll result could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99OC - International payroll accounting, off-cycle

• Message number: 100

• Message text: The payroll result could not be saved

What causes this issue?

No payroll result has been saved.
Either no result has been created or there were technical problems when
saving.

How to fix this error?

Please contact the HR Development team.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99OC100 - The payroll result could not be saved ?

  The SAP error message HRPAY99OC100 ("The payroll result could not be saved") typically occurs during the payroll processing in the SAP Human Capital Management (HCM) module. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to save payroll results.
  Data Inconsistencies: There may be inconsistencies or errors in the payroll data, such as missing or incorrect information in infotypes.
  Technical Issues: There could be technical problems, such as database locks or issues with the payroll schema.
  Configuration Errors: Incorrect configuration in the payroll settings or schema can lead to this error.
  Missing Payroll Results: If the payroll results are incomplete or not generated properly, the system may not be able to save them.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform payroll processing. This can be checked in transaction code SU53 or by consulting with your security team.
  Review Payroll Data: Check for any inconsistencies in the employee's payroll data. Use transaction code PA03 to review infotypes and ensure all required data is complete and accurate.
  Analyze Logs: Use transaction code PC00_MXX_CALC to analyze the payroll log for any errors or warnings that may indicate what went wrong during the payroll run.
  Check Configuration: Review the payroll configuration settings in transaction code SPRO. Ensure that the payroll schema and related settings are correctly configured.
  Database Locks: Check for any database locks that may be preventing the saving of payroll results. You can use transaction code SM12 to view and manage locks.
  Re-run Payroll: If the payroll run was interrupted or incomplete, consider re-running the payroll process after addressing any identified issues.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and SM12 (Display and Delete Locks).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps taken to resolve it.
  Documentation: Review SAP documentation and user guides related to payroll processing for additional insights and best practices.
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the HRPAY99OC100 error and successfully save the payroll results.