How To Fix HRPAY00_NT_MSG402 - Productive run, database update

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY00_NT_MSG - Message Class for NT

• Message number: 402

• Message text: Productive run, database update

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY00_NT_MSG402 - Productive run, database update ?

  The SAP error message HRPAY00_NT_MSG402 typically occurs during the productive run of payroll processing in the SAP HR module. This error indicates that there is an issue with the database update during the payroll run. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Database Locking Issues: The database may be locked due to another process or transaction that is currently running, preventing the payroll process from updating the database.
  Authorization Issues: The user executing the payroll run may not have the necessary authorizations to perform database updates.
  Configuration Errors: There may be configuration issues in the payroll schema or related infotypes that are causing the error.
  Data Consistency Issues: Inconsistent or incorrect data in the infotypes or master data can lead to errors during the payroll run.
  Technical Issues: There may be underlying technical issues with the SAP system, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for any database locks. If you find any locks that are not needed, you can release them.
  Review Authorizations: Ensure that the user executing the payroll run has the necessary authorizations. You can check this using transaction SU53 or by reviewing the user's roles and profiles.
  Validate Configuration: Review the payroll configuration settings in the schema and ensure that all necessary infotypes are correctly configured. You may need to consult with a functional consultant for this.
  Data Consistency Check: Run consistency checks on the master data and infotypes to identify any inconsistencies. You can use transaction PA30 to review employee data.
  Check System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help diagnose any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (for maintaining payroll schemas), PA30 (for employee master data), and SM37 (for monitoring background jobs).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to payroll processing and error handling for more insights.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to consult with an SAP HR expert or your organization's SAP support team for further assistance.