How To Fix HRPAO_ABSENCE043 - Internal error when deleting a record

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAO_ABSENCE - For absence infotype in PAO

• Message number: 043

• Message text: Internal error when deleting a record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAO_ABSENCE043 - Internal error when deleting a record ?

  The SAP error message HRPAO_ABSENCE043 typically indicates an internal error that occurs when attempting to delete a record related to absence management in the Human Resources (HR) module. This error can arise due to various reasons, including data inconsistencies, authorization issues, or system configuration problems.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the absence records or related data that prevent the deletion process from completing successfully.
  Authorization Issues: The user attempting to delete the record may not have the necessary authorizations to perform this action.
  System Configuration: Incorrect configuration settings in the HR module or related components can lead to internal errors.
  Database Locking: The record may be locked by another process or user, preventing deletion.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with standard processes.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to delete absence records. This can be verified through transaction codes like SU53 (to check authorization failures) or PFCG (to manage roles and authorizations).
  Review Data Integrity: Use transaction codes like PA20 or PA30 to check the absence record for inconsistencies. Look for any related records that might be causing the issue.
  Check for Locks: Use transaction code SM12 to check for any locks on the record. If a lock is found, you may need to wait for it to be released or contact the user who has locked the record.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the internal error is occurring. This may require assistance from a technical consultant.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  System Configuration Review: Review the configuration settings in the HR module to ensure they are set up correctly. This may involve consulting with an HR module expert or SAP Basis team.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and SM12 (Display and Delete Locks).
  SAP Notes: Regularly check for updates and notes related to HR absence management and error handling.
  Documentation: Review SAP documentation for HR absence management to understand the expected behavior and configurations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.