How To Fix HRPAO_ABSENCE042 - Internal error when updating a record

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAO_ABSENCE - For absence infotype in PAO

• Message number: 042

• Message text: Internal error when updating a record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAO_ABSENCE042 - Internal error when updating a record ?

  The SAP error message HRPAO_ABSENCE042 typically indicates an internal error that occurs when the system is trying to update a record related to absence management in the Human Resources (HR) module. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the absence records or related data that prevent the system from processing the update.
  Configuration Issues: Incorrect configuration in the absence management settings or related infotypes can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to update the record.
  Database Issues: Problems with the database, such as locks or corruption, can also trigger this error.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with standard processes.
  
  Solutions:
  
  Check Data Consistency: Review the absence records and related infotypes for any inconsistencies. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify the configuration settings for absence management in the SAP system. Ensure that all necessary settings are correctly defined.
  Authorization Check: Ensure that the user attempting to update the record has the appropriate authorizations. You can check this in transaction SU53 or by consulting with your security team.
  Database Check: If you suspect a database issue, check for locks or other problems. You may need to consult your database administrator for assistance.
  Debugging: If you have access to debugging tools, you can try to debug the process to identify the exact point of failure.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to review the records in question.
  Infotypes: Familiarize yourself with the relevant infotypes related to absence management, such as IT 2001 (Absences) and IT 2002 (Attendance).
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the HRPAO_ABSENCE042 error in your SAP system.