How To Fix HRPADRUREPORTS097 - Enter a phone number

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADRUREPORTS - HR-RU: message class for HR RU reports

• Message number: 097

• Message text: Enter a phone number

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADRUREPORTS097 - Enter a phone number ?

  The SAP error message HRPADRUREPORTS097 typically occurs in the context of HR (Human Resources) processes, particularly when dealing with employee data or reports that require contact information. The error message indicates that a phone number is required but has not been provided.
  Cause:
  The error is triggered when a user attempts to execute a report or transaction that requires a phone number for an employee or a related entity, but the phone number field is either empty or not filled in correctly. This can happen in various scenarios, such as:
  
  When creating or updating employee records.
  When generating reports that include employee contact information.
  When the system expects a phone number for communication purposes.
  
  Solution:
  To resolve the HRPADRUREPORTS097 error, follow these steps:
  
  
  Check Employee Data: 
  
  Navigate to the employee record that is causing the error.
  Ensure that the phone number field is filled in. This can usually be found in the infotype related to personal data (e.g., Infotype 0006 - Addresses).
  
  
  
  Enter a Valid Phone Number:
  
  If the phone number field is empty, enter a valid phone number.
  Ensure that the format of the phone number is correct as per your organization's standards.
  
  
  
  Save Changes:
  
  After entering the phone number, save the changes to the employee record.
  
  
  
  Re-run the Report/Transaction:
  
  Once the phone number is entered and saved, try to execute the report or transaction again.
  
  
  
  Check for Other Required Fields:
  
  Sometimes, other fields may also be required. Ensure that all mandatory fields are filled out correctly.
  
  
  
  Related Information:
  
  Infotypes: In SAP HR, employee data is stored in infotypes. Infotype 0006 (Addresses) is commonly used for storing contact information, including phone numbers.
  User Authorizations: Ensure that you have the necessary authorizations to view and edit employee data.
  SAP Notes: If the issue persists, check for any relevant SAP Notes or updates that may address this specific error or provide additional guidance.
  Consult Documentation: Refer to your organization's SAP HR documentation or guidelines for handling employee data and reports.
  
  If you continue to experience issues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR modules.