How To Fix HRPADRUINFOTYPES739 - Creditor key &1: bank details and address data missing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADRUINFOTYPES - HR-RU PAD Messages

• Message number: 739

• Message text: Creditor key &1: bank details and address data missing

What causes this issue?

The system tried to effect a payment to the payee with creditor key &v1&
.
The system cannot find any bank details or address data that are valid
for this creditor.

System Response

The preliminary program DME rejects the employees affected by the error.
The system does not make any payments to these employees.

How to fix this error?

This error can occur in the following situations:
The employee's master data includes an incorrect payee key.
If the error occurs when a wage and salary payment is effected, you must
correct the affected employees' master data and payroll results.
If the error occurs when an advance payment from master data is made,
you only need to correct the master data of the affected employees.
The creditor lacks the bank details and address data required for
creditor key &v1&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The following applies to both of the above situations:
If the error occurs during a test run, you must first correct the error
and then use the preliminary program DME to reevaluate the payroll
results (for a wage and salary payment) or master data (for an advance
payment from master data) of all the employees originally selected.
If the error occurs during an update run, you can proceed in one of the
ways described below:
Once the error has been corrected, you can perform another payment for
the employees rejected by the preliminary program DME.
Once you have corrected the error, you can perform a repeat run to
ensure that all of the employees who were originally selected are
processed in one payment run.
<ZH>Note:</>
If you perform a repeat run, you must not use the payment medium program
in Financial Accounting to continue processing the original payment run
(that is, the payment run with errors).
For more information about performing a repeat run, see the report
documentation on the Preliminary Program DME for Wage and Salary
Payments and the report documentation on the Preliminary Program DME for
Advance Payments from Master Data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADRUINFOTYPES739 - Creditor key &1: bank details and address data missing ?

  The SAP error message HRPADRUINFOTYPES739 indicates that there is missing information related to the creditor key, specifically bank details and address data. This error typically arises in the context of payroll processing or when handling employee data in the HR module, particularly in the Russian payroll (as suggested by the "PADRU" in the message).
  Cause:
  
  Missing Bank Details: The creditor key (which usually refers to a bank account or payment method) does not have the necessary bank account information associated with it.
  Missing Address Data: The address information for the creditor is incomplete or missing, which is required for processing payments or payroll.
  Configuration Issues: There may be issues in the configuration of the payment methods or the creditor data setup in the system.
  
  Solution:
  
  
  Check Creditor Data:
  
  Navigate to the relevant transaction (e.g., vendor master data) and verify that the creditor key has the necessary bank details and address information filled out.
  Ensure that the bank account number, bank name, and other relevant details are correctly entered.
  
  
  
  Update Missing Information:
  
  If any information is missing, update the creditor data with the required bank details and address.
  Make sure to save the changes and check for any validation errors.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings for payment methods and ensure that they are correctly set up to handle the required data.
  Consult with your SAP administrator or functional consultant to ensure that the system is configured correctly for your specific requirements.
  
  
  
  Testing:
  
  After making the necessary updates, perform a test run of the payroll or payment process to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FK03 (Display Vendor), FK02 (Change Vendor), or SE16N (Data Browser) to check and update the creditor information.
  Documentation: Refer to SAP documentation or help files related to HR and payroll processing for more detailed guidance on managing creditor data.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By ensuring that all necessary data is complete and correctly configured, you should be able to resolve the HRPADRUINFOTYPES739 error.