How To Fix HRPADRU_OPERATION_LN099 - Failed to lock sickness certificate no. &1 for step/state update

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADRU_OPERATION_LN - Messages for Sickness Certificate Operation Processing

• Message number: 099

• Message text: Failed to lock sickness certificate no. &1 for step/state update

What causes this issue?

The system could not complete the required actions as the requested
object is blocked by user &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Repeat the action. If the situation reoccurs, contact your system
administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADRU_OPERATION_LN099 - Failed to lock sickness certificate no. &1 for step/state update ?

  The SAP error message HRPADRU_OPERATION_LN099 indicates that there was a failure to lock a sickness certificate for updating its step or state. This error typically occurs in the context of the HR module, particularly when dealing with absence management or sick leave processing.
  Cause:
  
  
  Concurrency Issues: The most common cause of this error is that another user or process is currently accessing or modifying the sickness certificate. SAP locks records to prevent data inconsistencies, and if a record is locked by another transaction, you will encounter this error.
  
  
  Database Lock: There may be a database lock on the sickness certificate due to a long-running transaction or an uncommitted transaction that is holding the lock.
  
  
  Authorization Issues: In some cases, the user may not have the necessary authorizations to perform the operation on the sickness certificate.
  
  
  System Performance: If the system is under heavy load, it may take longer to acquire locks, leading to timeouts and errors.
  
  
  Solution:
  
  
  Check for Active Sessions: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify if another user or process is currently holding a lock on the sickness certificate.
  
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  
  
  Transaction Management: Ensure that any long-running transactions are completed or rolled back to release locks. If you find a session that is holding a lock unnecessarily, you may need to terminate it (with caution).
  
  
  Authorization Check: Verify that the user has the necessary authorizations to access and modify the sickness certificate. This can be done through transaction SU53 to check for authorization failures.
  
  
  System Performance: If the system is under heavy load, consider optimizing performance or scheduling batch jobs during off-peak hours.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM21 (to view system logs), and SU53 (to check authorization issues).
  SAP Support: If the issue persists, consider reaching out to SAP support with detailed logs and error messages for further assistance.
  Documentation: Review SAP documentation related to HR absence management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the HRPADRU_OPERATION_LN099 error effectively.