How To Fix HRPADRU_OPERATION_LN023 - Data obtained does not correspond to this sickness certificate

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADRU_OPERATION_LN - Messages for Sickness Certificate Operation Processing

• Message number: 023

• Message text: Data obtained does not correspond to this sickness certificate

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADRU_OPERATION_LN023 - Data obtained does not correspond to this sickness certificate ?

  The SAP error message HRPADRU_OPERATION_LN023 typically indicates that there is a mismatch between the data being processed and the sickness certificate information in the SAP system. This error is often encountered in the context of HR (Human Resources) and payroll processing, particularly when dealing with employee sick leave and related documentation.
  Cause:
  
  Data Mismatch: The data entered in the system does not match the information on the sickness certificate. This could be due to incorrect employee details, wrong dates, or discrepancies in the sickness duration.
  Incomplete Data: Required fields may not be filled out correctly or completely, leading to inconsistencies.
  System Configuration Issues: There may be issues with the configuration of the HR module in SAP, particularly related to the handling of sickness certificates.
  Updates or Changes: Recent updates or changes in the employee's status or the sickness certificate process may not have been reflected in the system.
  
  Solution:
  
  Verify Data: Check the details on the sickness certificate against the data entered in the SAP system. Ensure that all relevant fields (such as employee ID, dates, and duration of sickness) match.
  Correct Entries: If discrepancies are found, correct the entries in the SAP system to align with the sickness certificate.
  Check Configuration: Review the configuration settings in the HR module to ensure that they are set up correctly for processing sickness certificates.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling sickness certificates and related error messages.
  Contact Support: If the issue persists after verifying and correcting the data, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Manuals: Review user manuals or training materials related to the HR module in SAP for guidance on processing sickness certificates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.