How To Fix HRPADQA386 - Processing is not possible;the employee is not passport

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADQA - Message Class PB QA

• Message number: 386

• Message text: Processing is not possible;the employee is not passport

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADQA386 - Processing is not possible;the employee is not passport ?

  The SAP error message HRPADQA386 typically indicates that there is an issue related to the employee's passport information in the Human Resources (HR) module. The message "Processing is not possible; the employee is not passport" suggests that the system is expecting certain passport-related data for the employee, but it is either missing or not configured correctly.
  Cause:
  
  Missing Passport Data: The employee record may not have the necessary passport information filled out in the system.
  Incorrect Configuration: The system may not be configured to handle passport data correctly for the employee's country or region.
  Employee Status: The employee may not be in a status that requires passport information, or the employee's record may not be fully set up.
  Authorization Issues: The user may not have the necessary permissions to access or modify passport-related data.
  
  Solution:
  
  
  Check Employee Data:
  
  Navigate to the employee's master data in the SAP HR module.
  Verify that all required fields related to passport information are filled out correctly. This may include passport number, issue date, expiration date, and country of issue.
  
  
  
  Update Passport Information:
  
  If the passport information is missing, update the employee's record with the necessary details.
  Ensure that the data entered is valid and conforms to the expected format.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system related to passport data. This may involve reviewing the country-specific settings or the infotype (e.g., Infotype 0021 for "Family/Related Persons") that handles passport information.
  Consult with your SAP HR configuration team if you suspect there are issues with the setup.
  
  
  
  Check Employee Status:
  
  Ensure that the employee is in an active status and that their record is complete. If the employee is on leave or inactive, certain processing may not be allowed.
  
  
  
  Authorization Check:
  
  Verify that the user attempting to process the data has the necessary authorizations to view and edit passport information.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details related to the error message and its resolution.
  
  
  
  Related Information:
  
  Infotypes: In SAP HR, passport information is typically stored in specific infotypes. Familiarize yourself with the relevant infotypes (e.g., Infotype 0021) and their fields.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system with fixes and enhancements.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRPADQA386 error message.