How To Fix HRPADQA347 - Passport is expired

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADQA - Message Class PB QA

• Message number: 347

• Message text: Passport is expired

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADQA347 - Passport is expired ?

  The SAP error message HRPADQA347, which indicates that a "Passport is expired," typically relates to issues with the validity of a user's access credentials or session tokens in the context of SAP HR (Human Resources) applications. This error can occur in various scenarios, such as when accessing employee data or during payroll processing.
  Cause:
  
  Expired User Session: The user's session may have timed out due to inactivity.
  Invalid Credentials: The user's access credentials (like a digital passport or token) may have expired or been revoked.
  Configuration Issues: There may be issues with the configuration of the SAP system or the integration with external systems that manage user authentication.
  System Updates: Recent updates or changes in the system might have affected the validity of user sessions or tokens.
  
  Solution:
  
  Re-login: The simplest solution is to log out of the SAP system and log back in. This can refresh the session and resolve the issue.
  Check User Credentials: Ensure that the user’s credentials are valid and have not expired. If necessary, reset the password or reissue the access token.
  Session Management: If the issue is related to session timeouts, consider adjusting the session timeout settings in the SAP system.
  Contact IT Support: If the problem persists, it may be necessary to contact your IT support team or SAP administrator to investigate further. They can check the system logs for more details and ensure that the user’s access rights are correctly configured.
  Review System Configuration: Ensure that the integration with any external authentication systems is functioning correctly and that there are no configuration issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Review the user documentation for the specific SAP module you are using, as it may provide additional context or troubleshooting steps.
  System Logs: Analyze system logs for any additional error messages or warnings that could provide more insight into the issue.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to escalate the matter to SAP support for further assistance.