How To Fix HRPADOM084 - Ticket and/or Amount not allowed; Record for encashment already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADOM - Message class for Oman

• Message number: 084

• Message text: Ticket and/or Amount not allowed; Record for encashment already exists

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADOM084 - Ticket and/or Amount not allowed; Record for encashment already exists ?

  The SAP error message HRPADOM084, which states "Ticket and/or Amount not allowed; Record for encashment already exists," typically occurs in the context of the SAP HR module, particularly when dealing with employee benefits or reimbursements, such as travel tickets or other encashable items.
  Cause:
  
  Duplicate Entry: The error usually indicates that there is an attempt to create a new record for encashment (e.g., travel tickets) that already exists in the system. This could happen if the same ticket or amount has already been processed or recorded.
  Validation Rules: The system may have validation rules that prevent the entry of duplicate encashment records for the same employee, period, or type of ticket.
  Incorrect Data Entry: There may be an issue with the data being entered, such as incorrect ticket numbers or amounts that do not match existing records.
  
  Solution:
  
  Check Existing Records: Review the existing encashment records for the employee in question. Ensure that there are no duplicate entries for the same ticket or amount.
  Correct Data Entry: If a duplicate entry is found, correct the data being entered. Ensure that the ticket number and amount are unique and do not match any existing records.
  Consult with HR/Finance Team: If you are unsure about the existing records or how to proceed, consult with your HR or finance team to clarify the situation and get guidance on how to handle the encashment.
  System Configuration: If the issue persists and you believe it is a system configuration problem, you may need to involve your SAP support team or a consultant to review the configuration settings related to encashment processing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to employee benefits and encashment processing, such as PA30 (Maintain HR Master Data) or other related transactions.
  Documentation: Review SAP documentation or user manuals related to the HR module and encashment processes for additional insights and troubleshooting steps.
  SAP Notes: Check for any SAP Notes or updates that may address this specific error message or provide additional context on handling encashment records.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.