How To Fix HRPADNO_RMB042 - Claim was rejected. No refund.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPADNO_RMB - Messages for Norwegian HR - reimbursement

  • Message number: 042

  • Message text: Claim was rejected. No refund.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPADNO_RMB042 - Claim was rejected. No refund. ?

    The SAP error message HRPADNO_RMB042, which states "Claim was rejected. No refund," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with payroll or employee reimbursements. This error indicates that a claim submitted for reimbursement has been rejected, and therefore, no refund will be processed.

    Causes:

    1. Incorrect Claim Submission: The claim may have been submitted with incorrect or incomplete information, such as invalid amounts, missing documentation, or incorrect employee details.
    2. Policy Violations: The claim may not comply with company policies or guidelines regarding reimbursements, leading to its rejection.
    3. Approval Workflow Issues: The claim may not have gone through the necessary approval processes, or it may have been rejected at some stage of the approval workflow.
    4. System Configuration Issues: There may be configuration issues in the SAP system that prevent the claim from being processed correctly.
    5. Data Entry Errors: Errors in data entry, such as incorrect dates or amounts, can lead to rejection.

    Solutions:

    1. Review Claim Details: Check the details of the claim submission for accuracy. Ensure that all required fields are filled out correctly and that the amounts are valid.
    2. Consult Company Policies: Verify that the claim adheres to company policies regarding reimbursements. If it does not, make the necessary adjustments and resubmit.
    3. Check Approval Status: Investigate the approval workflow to see if the claim was rejected at any stage. If so, address the reasons for rejection and resubmit the claim.
    4. System Configuration Review: If you suspect a configuration issue, consult with your SAP administrator or IT department to review the system settings related to claims processing.
    5. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance. They may be able to provide insights into system errors or configuration issues.

    Related Information:

    • Documentation: Refer to SAP documentation for the specific module you are using (e.g., SAP HCM) for detailed information on claims processing and error handling.
    • User Guides: Check user guides or training materials provided by your organization for specific procedures related to submitting and managing claims.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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