How To Fix HRPADNO_EDG154 - DB Entry[&1]: Feedback not processed - response format isn't supported.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPADNO_EDG - EDAG messages

  • Message number: 154

  • Message text: DB Entry[&1]: Feedback not processed - response format isn't supported.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPADNO_EDG154 - DB Entry[&1]: Feedback not processed - response format isn't supported. ?

    The SAP error message "HRPADNO_EDG154 DB Entry[&1]: Feedback not processed - response format isn't supported" typically occurs in the context of the SAP HR (Human Resources) module, particularly when dealing with data integration or communication with external systems, such as payroll or benefits providers.

    Cause:

    1. Unsupported Response Format: The error indicates that the response format received from an external system (like a payroll provider) is not recognized or supported by the SAP system. This could be due to:

      • An outdated or incorrect configuration in the integration settings.
      • Changes in the external system's response format that have not been updated in SAP.
      • Data corruption or unexpected data structure in the response.
    2. Configuration Issues: There may be issues with the configuration of the interface or the mapping of data fields between SAP and the external system.

    3. Version Mismatch: If the external system has been updated or changed, it may be sending data in a format that is incompatible with the version of SAP you are using.

    Solution:

    1. Check Configuration: Review the configuration settings for the integration between SAP and the external system. Ensure that the response formats are correctly defined and that the mappings are accurate.

    2. Update Interfaces: If the external system has changed its response format, you may need to update the interface in SAP to accommodate these changes. This may involve modifying the data mapping or transformation logic.

    3. Consult Documentation: Refer to the documentation for both SAP and the external system to understand the expected response formats and any recent changes that may have been made.

    4. Error Logs: Check the error logs in SAP for more detailed information about the error. This can provide insights into what specific part of the response is causing the issue.

    5. Testing: Conduct tests with sample data to ensure that the integration works as expected. This can help identify if the issue is with specific data entries or a broader configuration problem.

    6. Contact Support: If the issue persists, consider reaching out to SAP support or the support team for the external system for assistance. They may have encountered similar issues and can provide guidance.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently releases updates that address integration issues.
    • Integration Tools: If you are using middleware or integration tools (like SAP PI/PO or SAP Cloud Platform Integration), ensure that they are configured correctly and are compatible with both systems.
    • Version Compatibility: Ensure that both SAP and the external system are running compatible versions, as discrepancies can lead to integration issues.

    By following these steps, you should be able to diagnose and resolve the error related to unsupported response formats in SAP.

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