How To Fix HRPADNO_ACF090 - Error in Altinn's Inbox retrieval

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADNO_ACF - ACF - messages

• Message number: 090

• Message text: Error in Altinn's Inbox retrieval

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADNO_ACF090 - Error in Altinn's Inbox retrieval ?

  The SAP error message HRPADNO_ACF090, which indicates an error in retrieving data from Altinn's Inbox, typically arises in the context of the integration between SAP systems and the Altinn platform, which is used in Norway for electronic communication with public authorities.
  Cause:
  
  Network Issues: There may be connectivity problems between the SAP system and the Altinn service.
  Configuration Errors: Incorrect configuration settings in the SAP system for the Altinn integration can lead to this error.
  Authentication Issues: Problems with the credentials or tokens used to access the Altinn service can cause retrieval failures.
  Service Availability: The Altinn service may be temporarily unavailable or experiencing downtime.
  Data Format Issues: The data being sent or expected may not conform to the required format, leading to errors in processing.
  
  Solution:
  
  Check Network Connectivity: Ensure that the SAP system can reach the Altinn service. This can be done by testing the network connection and checking for any firewall issues.
  Review Configuration Settings: Verify that the integration settings in SAP are correctly configured. This includes checking URLs, authentication methods, and any other relevant parameters.
  Validate Credentials: Ensure that the credentials (username, password, tokens) used for accessing Altinn are correct and have not expired.
  Monitor Altinn Service Status: Check the Altinn service status to see if there are any reported outages or maintenance activities that could affect service availability.
  Error Logs: Review the SAP application logs for more detailed error messages that can provide insights into the specific issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or Altinn support for assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  Documentation: Refer to SAP documentation related to HR and payroll integration with Altinn for specific configuration steps and troubleshooting guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Updates and Patches: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues related to Altinn integration.
  
  By following these steps, you should be able to diagnose and resolve the HRPADNO_ACF090 error effectively.