How To Fix HRPADINPE1289 - Request under process; closure action cannot be performed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADINPE1 - P2E: API & UI Message Class

• Message number: 289

• Message text: Request under process; closure action cannot be performed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADINPE1289 - Request under process; closure action cannot be performed ?

  The SAP error message HRPADINPE1289 typically occurs in the context of the HR module, particularly when dealing with personnel administration and payroll processes. The message indicates that a request is currently being processed, and therefore, a closure action cannot be performed until the request is completed.
  Cause:
  
  Ongoing Process: The most common cause of this error is that there is an ongoing process related to the employee's data (e.g., payroll processing, data changes) that has not yet been completed.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a request is being processed, the system locks certain actions to ensure data integrity.
  Pending Approvals: There may be pending approvals or actions that need to be completed before the closure can be performed.
  
  Solution:
  
  Check Processing Status: Verify if there are any ongoing processes related to the employee's data. You can do this by checking transaction codes like PA30 (Maintain HR Master Data) or PA40 (Personnel Actions) to see if there are any pending actions.
  Wait for Completion: If a process is currently running, you may need to wait for it to complete. This could involve waiting for a payroll run or another HR process to finish.
  Review Lock Entries: Use transaction code SM12 to check for any lock entries related to the employee. If you find any locks that are no longer valid, you may need to delete them (ensure you have the necessary authorizations).
  Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP Basis or HR support team to investigate further. They can check for any system issues or errors in the background processing.
  Retry the Action: Once you have confirmed that there are no ongoing processes or locks, try to perform the closure action again.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30, PA40, SM12, and others that may help in diagnosing the issue.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation or user manuals related to HR processes for additional context on handling personnel actions and understanding the locking mechanisms in place.
  
  By following these steps, you should be able to resolve the HRPADINPE1289 error and successfully perform the desired closure action.