How To Fix HRPADINPE1023 - Not eligible for the policy


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPADINPE1 - P2E: API & UI Message Class

  • Message number: 023

  • Message text: Not eligible for the policy

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPADINPE1023 - Not eligible for the policy ?

    The SAP error message HRPADINPE1023, which states "Not eligible for the policy," typically occurs in the context of HR and payroll processing, particularly when dealing with employee benefits or compensation policies. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Eligibility Criteria Not Met: The employee may not meet the specific eligibility criteria defined for the policy. This could include factors such as employment status, length of service, or job role.
    2. Incorrect Configuration: The policy may not be correctly configured in the system, leading to incorrect eligibility checks.
    3. Data Entry Errors: There may be errors in the employee's master data, such as incorrect dates, job classifications, or other relevant information.
    4. Policy Activation: The policy may not be activated or may be inactive in the system.
    5. Time Constraints: The employee may be outside the time frame for eligibility, such as being hired after a certain date or having a break in service.

    Solutions:

    1. Review Eligibility Criteria: Check the eligibility criteria for the policy in question. Ensure that the employee meets all the necessary conditions.
    2. Check Configuration: Review the configuration of the policy in the SAP system. Ensure that it is set up correctly and that all relevant parameters are defined.
    3. Validate Employee Data: Verify the employee's master data for accuracy. Look for any discrepancies in employment dates, job roles, or other relevant fields.
    4. Policy Status: Ensure that the policy is active and available for use. If it is inactive, consult with the HR or payroll administrator to activate it.
    5. Consult Documentation: Refer to the SAP documentation or help files related to the specific policy to understand the eligibility requirements and any potential issues.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to the policy.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., PA30 for employee master data, or other HR-related transactions) to help troubleshoot the issue.
    • User Roles: Ensure that the user has the appropriate roles and permissions to access and modify the policy settings.

    By following these steps, you should be able to identify the cause of the HRPADINPE1023 error and implement a solution to resolve it.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker