How To Fix HRPADINPE1007 - Policy number not available

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADINPE1 - P2E: API & UI Message Class

• Message number: 007

• Message text: Policy number not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADINPE1007 - Policy number not available ?

  The SAP error message HRPADINPE1007, which states "Policy number not available," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with payroll or benefits administration in the context of the Peru localization (as indicated by "PADINPE").
  Cause:
  The error usually arises due to one of the following reasons:
  
  Missing Policy Number: The employee's record may not have an associated policy number, which is required for processing payroll or benefits.
  Incorrect Configuration: The configuration settings for the payroll or benefits module may not be set up correctly, leading to the system not being able to retrieve the policy number.
  Data Entry Errors: There may be errors in the data entry process, such as incorrect employee information or missing data in the relevant infotypes.
  Integration Issues: If the policy number is supposed to be pulled from another system or module, there may be integration issues preventing the retrieval of the data.
  
  Solution:
  To resolve the HRPADINPE1007 error, you can take the following steps:
  
  
  Check Employee Records: Verify that the employee's record has the necessary policy number entered. This can typically be found in the relevant infotype (e.g., Infotype 0580 for health insurance in Peru).
  
  
  Review Configuration: Ensure that the payroll and benefits configuration is set up correctly. This may involve checking the settings in the SAP IMG (Implementation Guide) for the relevant country-specific payroll settings.
  
  
  Data Validation: Conduct a thorough review of the data entered for the employee. Look for any missing or incorrect entries that could be causing the issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message. SAP Notes may provide additional insights or patches that can resolve the issue.
  
  
  Testing: If changes are made, conduct testing to ensure that the error is resolved and that the payroll or benefits processing works as expected.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates/patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the SAP Help Portal for documentation related to payroll processing in Peru, as it may provide additional context or troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPADINPE1007 error message.