How To Fix HRPADCO009 - Social Insurance ID and office not found in infotype 0831

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADCO - Messages for Payroll Colombia

• Message number: 009

• Message text: Social Insurance ID and office not found in infotype 0831

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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• What is the cause and solution for SAP error message HRPADCO009 - Social Insurance ID and office not found in infotype 0831 ?

  The SAP error message HRPADCO009 indicates that the system could not find the Social Insurance ID and the corresponding office in infotype 0831 (Social Insurance Data). This error typically arises in the context of payroll processing or when maintaining employee data related to social insurance.
  Cause:
  
  Missing Data: The Social Insurance ID or the office associated with it may not be maintained in the system.
  Incorrect Configuration: The configuration for social insurance in the system may not be set up correctly, leading to the inability to find the required data.
  Infotype Not Maintained: Infotype 0831 may not have been properly maintained for the employee in question.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect entries or missing records in the relevant tables.
  
  Solution:
  
  
  Check Infotype 0831: Verify that infotype 0831 is correctly maintained for the employee. Ensure that the Social Insurance ID and the office are entered correctly.
  
  Use transaction code PA30 to display and maintain infotype 0831 for the employee.
  
  
  
  Verify Configuration: Check the configuration settings for social insurance in the SAP system. This may involve:
  
  Reviewing the settings in the IMG (Implementation Guide) under Personnel Management > Payroll > Payroll: Country-Specific Functions > Social Insurance.
  Ensuring that the relevant country-specific settings are correctly configured.
  
  
  
  Maintain Required Data: If the Social Insurance ID or office is missing, you may need to create or update the necessary records in the system.
  
  Ensure that the Social Insurance ID is valid and corresponds to the correct office.
  
  
  
  Check for Authorizations: Ensure that the user has the necessary authorizations to view and maintain infotype 0831.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to HR and social insurance for any specific requirements or updates that may affect the processing.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  Related Information:
  
  Infotype 0831: This infotype is used to store social insurance data for employees, including the Social Insurance ID and the relevant office.
  Transaction Codes: 
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  
  
  SAP Notes: Search for relevant SAP Notes that may address specific issues related to social insurance processing in your country.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPADCO009 error in your SAP system.