How To Fix HRPAD00_INFTY_OPS003 - Technical error: Personnel number must be locked in COMMIT.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAD00_INFTY_OPS - Operations Infotypes and Infotype Framework

• Message number: 003

• Message text: Technical error: Personnel number must be locked in COMMIT.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAD00_INFTY_OPS003 - Technical error: Personnel number must be locked in COMMIT. ?

  The SAP error message HRPAD00_INFTY_OPS003 indicates a technical error related to personnel number processing in the Human Resources (HR) module. Specifically, the message states that the personnel number must be locked during a commit operation. This typically occurs when there is an attempt to modify or process personnel data while the system is not able to ensure that the data is locked for that specific personnel number.
  Cause:
  
  Concurrency Issues: The error often arises when multiple processes or transactions are trying to access or modify the same personnel number simultaneously. This can happen in batch processing or when multiple users are working on the same data.
  Database Locking: The system may not have been able to acquire a lock on the personnel number due to a previous transaction that has not yet been completed or committed.
  Custom Code or Enhancements: If there are custom programs or enhancements that manipulate personnel data, they may not be handling locks correctly.
  
  Solution:
  
  Check for Active Sessions: Ensure that there are no other active sessions or transactions that are currently processing the same personnel number. You can use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify any issues.
  Review Custom Code: If there are any custom programs or enhancements, review the code to ensure that it properly handles locking mechanisms when accessing personnel data.
  Retry the Operation: Sometimes, simply retrying the operation after a short wait can resolve the issue, especially if it was caused by a temporary lock.
  Database Consistency Check: If the issue persists, consider running a consistency check on the database to ensure that there are no underlying issues causing the lock problems.
  Contact SAP Support: If the problem continues and you cannot identify the cause, it may be necessary to contact SAP support for further assistance. They can provide insights based on the specific configuration and customizations of your system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM21 (to view system logs), and SE80 (to check custom developments).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Documentation: Review SAP documentation related to HR data processing and locking mechanisms to better understand how the system manages personnel data.
  
  By following these steps, you should be able to diagnose and resolve the HRPAD00_INFTY_OPS003 error effectively.