How To Fix HRNQFZA210 - Unable to display HTML document / browser window

SAP Error Message - Details

• Message type: E = Error

• Message class: HRNQFZA - NQF messages

• Message number: 210

• Message text: Unable to display HTML document / browser window

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRNQFZA210 - Unable to display HTML document / browser window ?

  The SAP error message HRNQFZA210, which indicates "Unable to display HTML document / browser window," typically arises when there is an issue with the integration between SAP and the web browser or when the system is unable to render HTML content properly. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Browser Compatibility: The web browser being used may not be compatible with the version of SAP you are using.
  Browser Settings: Security settings or configurations in the browser may be preventing the display of HTML content.
  SAP GUI Configuration: The SAP GUI settings may not be properly configured to handle HTML content.
  Network Issues: There may be network connectivity issues that prevent the SAP system from accessing the required resources.
  Missing or Corrupted Files: Required files or components for rendering HTML may be missing or corrupted.
  SAP Notes: There may be specific SAP Notes related to this error that need to be applied.
  
  Solutions:
  
  Check Browser Compatibility: Ensure that you are using a supported web browser version. SAP typically recommends using specific versions of browsers like Chrome, Firefox, or Internet Explorer.
  Adjust Browser Settings:
  
  Disable any pop-up blockers or security settings that may prevent the display of HTML content.
  Clear the browser cache and cookies.
  Ensure that JavaScript is enabled in the browser settings.
  
  
  Update SAP GUI: Make sure you are using the latest version of SAP GUI, as updates may include fixes for HTML rendering issues.
  Check SAP GUI Configuration:
  
  Go to the SAP GUI options and ensure that the settings for HTML rendering are correctly configured.
  Check the settings for the Internet Connection in the SAP GUI.
  
  
  Network Troubleshooting: Verify that there are no network issues preventing access to the SAP server or required resources.
  Review SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Applying the recommended patches or updates may resolve the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP's support resources for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for your specific version to understand the requirements for browser compatibility and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the HRNQFZA210 error in SAP.