How To Fix HRMSS_WDA019 - The application cannot be started because the person ID is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMSS_WDA - HRMSS

• Message number: 019

• Message text: The application cannot be started because the person ID is missing

What causes this issue?

The problem can have various causes:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

1. The calling application has not provided an appropriate ID
2. Updating an application that has already been started is not
supported (browser button F5 or iView/portal page option Update)

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRMSS_WDA019 - The application cannot be started because the person ID is missing ?

  The SAP error message HRMSS_WDA019 indicates that the application cannot be started because the person ID is missing. This error typically occurs in the context of SAP HCM (Human Capital Management) and is often related to the Employee Self-Service (ESS) or Manager Self-Service (MSS) applications.
  Cause:
  
  
  Missing Person ID: The most common cause of this error is that the system is unable to retrieve the person ID for the user trying to access the application. This can happen if:
  
  The user is not properly set up in the SAP system.
  The user does not have a valid personnel number or employee record.
  There is a configuration issue in the backend that prevents the system from linking the user to their personnel data.
  
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the data related to their person ID.
  
  
  Technical Issues: There could be technical issues such as problems with the database, missing data in the relevant tables, or issues with the application configuration.
  
  
  Solution:
  
  
  Check User Setup:
  
  Ensure that the user has been correctly set up in the SAP system with a valid personnel number.
  Verify that the user is assigned to the correct organizational unit and has the necessary employee data.
  
  
  
  Verify Person ID:
  
  Check the user’s master data in the SAP system (transaction code PA20 or PA30) to ensure that the person ID is present and correctly configured.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the application. This can be checked using transaction code PFCG to review roles and authorizations.
  
  
  
  Technical Troubleshooting:
  
  If the above steps do not resolve the issue, it may be necessary to check for any technical issues in the backend. This could involve checking logs, reviewing configuration settings, or consulting with your SAP Basis team.
  
  
  
  Consult Documentation:
  
  Review SAP notes and documentation related to the specific version of the application you are using. There may be known issues or patches available that address this error.
  
  
  
  Contact Support:
  
  If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PFCG (Role Maintenance) for checking user data and authorizations.
  SAP Notes: Search for SAP Notes related to HRMSS_WDA019 in the SAP Support Portal for any specific fixes or recommendations.
  User Training: Ensure that users are trained on how to access the application and understand the importance of having complete and accurate personnel data.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRMSS_WDA019 error message.