How To Fix HRMSS_CICO_APPR009 - & out of & request(s) rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMSS_CICO_APPR - Message Class for MSS Clock-In/Out Approval Application

• Message number: 009

• Message text: & out of & request(s) rejected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRMSS_CICO_APPR009 - & out of & request(s) rejected ?

  The SAP error message HRMSS_CICO_APPR009 typically relates to issues in the Time Management module, particularly in the context of the CICO (Check In/Check Out) process. This error indicates that there are requests that have been rejected, which can occur for various reasons.
  Causes:
  
  Approval Workflow Issues: The requests may not have been approved due to workflow configuration issues or missing approvers.
  Data Validation Errors: The data submitted in the requests may not meet the required validation criteria, leading to rejection.
  Authorization Issues: The user may not have the necessary authorizations to approve or process the requests.
  System Configuration: There may be configuration issues in the Time Management settings or in the CICO process.
  Missing or Incorrect Data: Required fields may be missing or contain incorrect data, causing the system to reject the requests.
  
  Solutions:
  
  Check Approval Workflow: Review the approval workflow settings to ensure that all necessary approvers are correctly configured and that the workflow is functioning as expected.
  Validate Data: Ensure that all data submitted in the requests is complete and meets the validation criteria. Check for any missing or incorrect entries.
  Review Authorizations: Verify that the user has the necessary authorizations to approve or process the requests. Adjust roles and permissions as needed.
  System Configuration Review: Consult with your SAP Basis or Time Management team to review the configuration settings related to CICO and ensure they are set up correctly.
  Error Logs: Check the error logs for more detailed information about the rejection reasons. This can provide insights into specific issues that need to be addressed.
  User Training: If users are frequently encountering this error, consider providing additional training on the CICO process and the data requirements.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on configuration and troubleshooting.
  Documentation: Refer to the official SAP documentation for Time Management and CICO processes for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or support channels to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP expert for further assistance.