How To Fix HRITFJP_3386025 - Upload only JPEG or JPG file types for evidence

SAP Error Message - Details

• Message type: E = Error

• Message class: HRITFJP_3386 - Message class for infotype 3386

• Message number: 025

• Message text: Upload only JPEG or JPG file types for evidence

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRITFJP_3386025 - Upload only JPEG or JPG file types for evidence ?

  The SAP error message HRITFJP_3386025 indicates that the system is expecting an image file in either JPEG or JPG format for an upload, but the file being uploaded does not meet this requirement. This error typically occurs in the context of uploading evidence or documentation in SAP HR or related modules.
  Cause:
  
  Incorrect File Format: The file you are trying to upload is not in the JPEG or JPG format. It could be in a different format such as PNG, GIF, BMP, etc.
  File Extension Mismatch: Sometimes, a file may have a .jpg or .jpeg extension but is actually in a different format internally.
  Corrupted File: The file may be corrupted or not properly formatted as a JPEG image.
  
  Solution:
  
  Check File Format: Ensure that the file you are trying to upload is indeed a JPEG or JPG file. You can do this by checking the file properties or using an image viewer.
  Convert the File: If the file is in a different format, convert it to JPEG or JPG using an image editing tool or an online converter. Many tools allow you to save or export images in different formats.
  Rename the File: If the file is already a JPEG but has the wrong extension, try renaming it to ensure it has a .jpg or .jpeg extension.
  Recreate the File: If the file is corrupted, try to recreate the image or take a new photo and save it in the correct format.
  Check File Size: Sometimes, there may be restrictions on file size. Ensure that the file size is within the limits set by the SAP system.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or specific documentation related to the module you are using for more details on file upload requirements.
  User Permissions: Ensure that you have the necessary permissions to upload files in the SAP system.
  System Configuration: If the issue persists, it may be worth checking with your SAP administrator to see if there are any specific configurations or restrictions in place regarding file uploads.
  
  If you continue to experience issues after trying these solutions, consider reaching out to your IT support team or SAP support for further assistance.