How To Fix HRITFJP_3386011 - Selected Dependent does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: HRITFJP_3386 - Message class for infotype 3386

• Message number: 011

• Message text: Selected Dependent does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRITFJP_3386011 - Selected Dependent does not exist ?

  The SAP error message HRITFJP_3386011, which states "Selected Dependent does not exist," typically occurs in the context of Human Resources (HR) or Employee Self-Service (ESS) modules when a user attempts to access or modify information related to a dependent (such as a family member or beneficiary) that is not found in the system.
  Cause:
  
  Missing Data: The dependent record may not have been created or saved in the system.
  Incorrect Selection: The user may have selected a dependent that has been deleted or is not associated with the employee.
  Authorization Issues: The user may not have the necessary permissions to view or edit the dependent's information.
  Data Synchronization Issues: If the system is integrated with other systems (like payroll or benefits), there may be synchronization issues leading to missing records.
  
  Solution:
  
  
  Verify Dependent Records:
  
  Check if the dependent record exists in the system. Navigate to the relevant HR infotype (e.g., IT0068 for family members) and ensure that the dependent is listed.
  If the dependent is missing, create a new record for the dependent.
  
  
  
  Check for Deletions:
  
  Confirm whether the dependent was accidentally deleted. If so, you may need to recreate the record.
  
  
  
  Review User Permissions:
  
  Ensure that the user has the appropriate authorizations to access and modify dependent information. This may require coordination with your SAP security team.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any discrepancies in the HR data. This can help identify if there are any issues with data integrity.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to this specific error message for additional troubleshooting steps or patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with details of the error and any steps you have already taken.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes in SAP HR, such as IT0068 (Dependents) and IT0001 (Organizational Assignment).
  Transaction Codes: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to view and manage dependent records.
  User Roles: Ensure that the user roles and profiles are correctly set up in the SAP system to avoid authorization issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.