How To Fix HRIESP173 - There is unprocessed RPN response record for the employee


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRIESP - SMART PAYE

  • Message number: 173

  • Message text: There is unprocessed RPN response record for the employee

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRIESP173 - There is unprocessed RPN response record for the employee ?

    The SAP error message HRIESP173, which states "There is unprocessed RPN response record for the employee," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with the integration of payroll and personnel administration.

    Cause:

    This error usually indicates that there is a response record from the RPN (Payroll Number) processing that has not been processed or handled correctly. This can happen due to several reasons, including:

    1. Incomplete Payroll Processing: The payroll run may not have been completed successfully, leaving some records unprocessed.
    2. Data Inconsistencies: There may be inconsistencies or errors in the employee's master data or payroll data that prevent the system from processing the RPN response.
    3. Configuration Issues: Incorrect configuration in the payroll settings or integration points can lead to unprocessed records.
    4. Missing Authorizations: The user may not have the necessary authorizations to process the RPN response records.

    Solution:

    To resolve the HRIESP173 error, you can follow these steps:

    1. Check Payroll Processing:

      • Verify if the payroll run for the employee has been completed successfully. If not, complete the payroll run and ensure all records are processed.
    2. Review RPN Response Records:

      • Use transaction code PC00_MXX_CALC (where MXX is your country-specific payroll driver) to check the payroll results and identify any unprocessed records.
      • You can also use transaction PA03 to check the RPN response records for the specific employee.
    3. Correct Data Inconsistencies:

      • Review the employee's master data (using transaction PA30) and payroll data for any inconsistencies or errors that may be causing the issue.
      • Make necessary corrections to the data.
    4. Check Configuration:

      • Review the payroll configuration settings to ensure they are set up correctly. This may involve checking the payroll schema, rules, and other related configurations.
    5. Authorization Check:

      • Ensure that the user processing the payroll has the necessary authorizations to access and process the RPN response records.
    6. Reprocess the RPN Response:

      • If the above steps do not resolve the issue, you may need to manually reprocess the RPN response records. This can often be done through specific transaction codes or reports designed for handling payroll responses.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and PA03 (Maintain Payroll Results).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to payroll processing and RPN handling for more detailed guidance.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM for further assistance.

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