How To Fix HRHAP00_DOCUMENT265 - &1 '&2' has no manager

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAP00_DOCUMENT - HR-HAP: Appraisal Document

• Message number: 265

• Message text: &1 '&2' has no manager

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRHAP00_DOCUMENT265 - &1 '&2' has no manager ?

  The SAP error message HRHAP00_DOCUMENT265 indicates that a specific document (usually related to a performance appraisal or similar HR process) does not have an assigned manager. This can occur in various scenarios within the SAP Human Capital Management (HCM) module, particularly in the context of the Talent Management or Performance Management components.
  Cause:
  
  Missing Manager Assignment: The employee for whom the document is created does not have a manager assigned in the system.
  Organizational Structure Issues: There may be issues with the organizational structure, such as missing relationships or incorrect reporting lines.
  Data Inconsistencies: There could be inconsistencies in the employee master data or organizational data that prevent the system from identifying the manager.
  Document Configuration: The document type or process may not be configured correctly to recognize the manager.
  
  Solution:
  
  
  Check Manager Assignment:
  
  Navigate to the employee's master data (transaction code PA20 or PA30).
  Verify that the manager is correctly assigned in the "Organizational Assignment" infotype (IT0001).
  If the manager is missing, assign the appropriate manager.
  
  
  
  Review Organizational Structure:
  
  Use transaction code PPOME or PPOSE to check the organizational structure.
  Ensure that the reporting relationships are correctly defined and that the manager exists in the system.
  
  
  
  Data Consistency Check:
  
  Run reports or use transaction codes like SE16 or SE16N to check for inconsistencies in the relevant tables (e.g., PA0001 for organizational assignment).
  Correct any discrepancies found.
  
  
  
  Document Configuration:
  
  Check the configuration of the document type in the relevant customizing settings (transaction code SPRO).
  Ensure that the document type is set up to recognize and link to the manager correctly.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  If the issue is resolved, ensure that the changes are documented and communicated to relevant stakeholders.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), PPOME (Display Organizational Plan), and PPOSE (Change Organizational Plan).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit the employee's data and organizational structure.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM for further assistance.