How To Fix HRGB_PAE409 - IT3297 missing (&1/&2/&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 409

• Message text: IT3297 missing (&1/&2/&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE409 - IT3297 missing (&1/&2/&3) ?

  The SAP error message HRGB_PAE409 with the description "IT3297 missing (&1/&2/&3)" typically occurs in the context of Human Resources (HR) and specifically relates to the absence of a required infotype (IT) record for a specific employee or personnel number. Infotype 3297 is often associated with specific HR functionalities, such as employee benefits or other HR-related data.
  Cause:
  The error indicates that the system is expecting to find an entry in infotype 3297 for the specified employee (identified by &1, &2, &3, which usually represent the personnel number, the validity start date, and the validity end date, respectively). The absence of this infotype can be due to several reasons:
  
  The infotype has not been created for the employee.
  The infotype was deleted or not maintained properly.
  There may be a configuration issue or a missing authorization that prevents the infotype from being accessed or displayed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Infotype Records:
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if infotype 3297 exists for the employee in question.
  If it does not exist, you may need to create it using PA30.
  
  
  
  Create or Maintain Infotype:
  
  If the infotype is missing, you can create it by entering the relevant data for the employee. Ensure that you have the necessary authorizations to perform this action.
  
  
  
  Review Validity Dates:
  
  Ensure that the validity dates you are using to access the infotype are correct. The infotype should be valid for the period you are trying to access.
  
  
  
  Check Configuration:
  
  If you believe the infotype should exist but does not, check the configuration settings in the SAP system to ensure that the infotype is properly set up and that there are no issues with the underlying HR configuration.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines related to the specific infotype and its usage within your organization.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or a consultant who specializes in SAP HR for further assistance.
  
  
  
  Related Information:
  
  Infotype 3297: This infotype may be specific to certain HR functionalities, so understanding its purpose within your organization is crucial.
  SAP Notes: Check the SAP Support Portal for any notes related to HRGB_PAE409 or infotype 3297, as there may be known issues or patches available.
  Authorization Issues: Sometimes, the error may be related to user authorizations. Ensure that the user has the necessary permissions to view or maintain the infotype.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.