How To Fix HRGB_PAE392 - PAE Error; employee has already had notice &1 sent on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 392

• Message text: PAE Error; employee has already had notice &1 sent on &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE392 - PAE Error; employee has already had notice &1 sent on &2 ?

  The SAP error message HRGB_PAE392 indicates that an employee has already had a notice sent on a specific date, and the system is preventing the sending of another notice for the same event. This is typically related to the Personnel Administration (PA) module in SAP, particularly in the context of employee notifications or alerts.
  Cause:
  The error occurs when:
  
  An attempt is made to send a notice (such as a warning, notification, or alert) to an employee who has already received that notice for the same event.
  The system is designed to prevent duplicate notifications for the same issue to avoid confusion and redundancy.
  
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check Notification History: Review the notification history for the employee in question to confirm that the notice was indeed sent on the specified date. This can usually be done through the relevant transaction codes or reports in SAP.
  
  
  Modify the Notification Logic: If the business process requires sending multiple notifications for the same event, you may need to adjust the logic in the program or configuration that handles these notifications. This could involve:
  
  Changing the conditions under which a notice is sent.
  Allowing for exceptions where multiple notices are warranted.
  
  
  
  Consult with HR or SAP Support: If you are unsure about the configuration or the implications of changing notification settings, consult with your HR department or SAP support team. They can provide guidance based on your organization's policies and the specific SAP configuration.
  
  
  Manual Override: If necessary, and if your organization's policy allows it, you may be able to manually override the system to send the notice again. However, this should be done with caution and proper documentation.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee records and notifications.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Documentation: Review the documentation for the specific SAP module you are using, as it may provide insights into how notifications are managed and any configuration settings that can be adjusted.
  
  By following these steps, you should be able to address the HRGB_PAE392 error and ensure that your employee notification processes function smoothly.