How To Fix HRGB_GBSXP870 - SBP failure: By &1, maximum weeks paid &2 has been exceeded

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 870

• Message text: SBP failure: By &1, maximum weeks paid &2 has been exceeded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP870 - SBP failure: By &1, maximum weeks paid &2 has been exceeded ?

  The SAP error message HRGB_GBSXP870 indicates that there is a failure related to the payment processing in the Global Benefits Solution (GBS) module, specifically concerning the maximum number of weeks that can be paid for a particular benefit or leave type. The message typically includes placeholders for specific values, such as the identifier of the benefit or leave type (&1) and the maximum number of weeks allowed (&2).
  Cause:
  
  Exceeding Maximum Weeks: The primary cause of this error is that the payment request for a benefit or leave exceeds the predefined limit of weeks that can be paid. This limit is usually set in the configuration of the benefits or leave management system.
  Configuration Issues: There may be a misconfiguration in the benefit settings, where the maximum weeks allowed for a specific benefit type is not aligned with the actual payment request.
  Data Entry Errors: Incorrect data entry during the processing of the benefit or leave request can lead to this error, such as entering an incorrect number of weeks.
  
  Solution:
  
  Review Payment Request: Check the payment request details to ensure that the number of weeks being requested does not exceed the maximum allowed. If it does, adjust the request accordingly.
  Check Configuration Settings: Review the configuration settings for the specific benefit or leave type in the SAP system. Ensure that the maximum weeks allowed is set correctly and aligns with organizational policies.
  Consult Documentation: Refer to the SAP documentation or configuration guides for the Global Benefits Solution to understand how to set or modify the maximum weeks allowed for benefits.
  Data Correction: If the error is due to incorrect data entry, correct the data in the system and reprocess the payment request.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration settings.
  User Manuals: Refer to user manuals or training materials related to the Global Benefits Solution for detailed instructions on managing benefits and leave requests.
  Testing: After making any changes, conduct thorough testing to ensure that the error does not reoccur and that the system processes payments correctly.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.